Tyco Retail Solutions Introduces Source Tagging as a Service

NEUHAUSEN, Switzerland

Innovative program pinpoints shrink data to optimize profitability

Tyco Retail Solutions (www.tycoretailsolutions.com) today announced the debut of its Source Tagging as a Service (STaaS), a data-driven merchandise protection program to maximize the value of retail source tagging initiatives. Retailers have limited time and staff to manage EAS programs. Now with STaaS, retailers can rely on Johnson Controls to oversee their entire EAS tagging program to help increase sales, solve shrink issues, and optimize store labor. With 20+ years of source tagging leadership, Johnson Controls designs and executes turnkey source tagging programs that deliver strong bottom line results.

Through systematic analysis of retailers’ data, Johnson Controls pinpoints key enterprise shrink trends by department, category, vendor and UPC to identify high shrink items. Johnson Controls compares the results to retailers’ existing item protection strategies for maximum payback. After conducting extensive store audits, Johnson Controls specifies items to be tagged, certifies optimal tagging placement, and supports engagement of suppliers.  Monthly one page dashboards track progress and program compliance to predetermined success metrics.

With Johnson Controls’s STaaS, retailers have actionable data to make sure the right items arrive protected and ready for immediate placement on the floor. Johnson Controls’s data-driven approach and category management expertise allows retailers to merchandise products with confidence, while refocusing associates to serve customers and drive sales. Leading mass merchants using Johnson Controls’s new source protection service have reported double-digit increases in sales and double-digit decreases in shrink. 

The net result is sales are up, shrink is down and customers are satisfied.

Johnson Controls’s new service provides multiple benefits, including: 

Enhanced Shopper Experience:

  • Enables theft prone goods to be openly merchandised and accessible
  • Frees associates to serve customers versus tagging goods
  • Speeds throughput at the POS with consistent and proper label placement

Improved Profitability:

  • Increases velocity of items to selling floor
  • Maximizes merchandising effectiveness of theft prone goods
  • Prevents obscuring of brands or vital product information, as EAS labels are placed inside packaging

“Our team of uniquely qualified experts analyzes and designs customized data-driven action plans so retailers can maximize the benefits of their source tagging program,” said Tony D’Onofrio, Vice President of Marketing, Global Accounts and Source Tagging for Tyco Retail Solutions. “Retailers are achieving solid ROIs from our innovative service, resulting in higher sales, lower shrink and happier customers.”

STaaS builds on the success of Johnson Controls’s industry-leading source tagging program, which has protected nearly 60 billion consumer products and apparel items worldwide. In 2015, Johnson Controls source tagging achieved a fifth consecutive year of growth as more retailers embraced both traditional tagging and recirculation of reusable hard tags.  Source tagging with Johnson Controls’s dual technology EAS and RFID hard tags also enables retailers to gain vital item-level visibility and connection to the Internet of Things (IoT). 

Learn more about Tyco Retail Solutions’ Source Tagging program.

Press and Media Contact

Press and Media Contact

Jens von Ebbe
Director Marketing, BD and Strategy Continental Europe

+49 2102 7141207


Investor Relations

Click here to learn more about Johnson Controls global and investor relation information and opportunities

Learn More

Our Customers


“Johnson Controls’s solutions stood out from the competition by combining local industry knowledge and internationally recognised, quality products with a proven track record of being the best for theft reduction.”


“Johnson Controls’s solution for Aspiag Service has resulted in a reduction in inventory losses, which quickly covered the installation costs: this investment produced an increase in profits”


“Through the offering of a complete, scalable, remotely manageable store performance platform, Johnson Controls’s integrated approach distinguishes it from the competition”

Our Brands