Store Performance

   We have the expertise, technology and
 professional support services to ensure
long-term retail success

Store Performance

// Store Performance Solutions

Automate insights and drive retail performance

Changing shopper habits and expectations are presenting retailers with new challenges as they look for ways to create an engaging customer experience while improving store performance. Our solutions reach across a broad array of mission-critical retail operations to transform your shoppers into buyers, and to have the right product av for sales within an innovative omni-channel framework available. We use technology to capture, interpret and report on key data from facilities, shipments, inventory and shoppers. Accessing this data delivers actionable intelligence through our suite of solutions: Loss Prevention, Inventory Intelligence, Traffic Intelligence, and Store Performance.

Retailer benefits

  • 99.8% inventory accuracy
  • Control of internal and external shrink
  • Increased shopper conversions
  • Elimination of out of stocks’
  • Optimised staffing levels
  • Enabled omni-channel (multi or cross-channel) retailing
  • Improve the customer’s experience
  • Enable employees to focus on sales

Value-added features and services

Traffic Intelligence

The science of shopper conversion

Gain deeper understanding about shopper behaviour to analyse the impact of promotions and in-store advertising on both traffic and conversion. This allows you to increase your conversion rates, optimise store layouts, product placement and marketing campaigns’ effectiveness. Understanding what turns browsers into buyers helps you make better business decisions to improve the shopper experience and drive incremental sales by optimising the use of your resources.

Our solutions can help you:

  • Increase shopper conversion
  • Optimise queue management
  • Track customer dwell times
  • Improve your staff planning
  • Ensure promotional compliance.

EAS Intelligence

Enabling effective decision making

You can drive Electronic Article Surveillance (EAS) compliance and maximise your investment in existing EAS systems thanks to Johnson Controls’s EAS Intelligence solution. Its ability to capture and consolidate data from multiple EAS hardware devices and report on this data across your enterprise enables effective decision making.

Benefits include:

  • Improved efficiency
  • Full functional availability
  • Optimised training and enhanced overall store performance
  • An improved shopping experience.

Read more about our EAS solutions here.

Inventory Intelligence

99.8% inventory accuracy

Innovative and highly scalable multi-sensor technologies allow you to capture, interpret and respond to key information about your inventory, delivering this critical intelligence to store associates and corporate decision makers. Profitability never looked so promising.

Store Performance Solutions

Recognise. Analyse. Optimise.

The secret to successfully integrating all sales channels within a comprehensive omni-channel retailing strategy is clear: visibility. Johnson Controls Integrated Fire & Security Store Performance Solutions collect real-time, actionable information about your inventory, shipments, shoppers and your store. Armed with powerful data, you can recognise, analyse and optimise operations quickly and efficiently to satisfy your shoppers’ needs while maximising your profits. With Store Performance Solutions, you can see what matters most in your store.

Product Portfolio

Our cloud managed services and monitoring products include: 

TrueVUE® Store Performance Platform

AM/RFID convergence enhances and extends the value of today’s EAS programs by providing new data insights from EAS, traffic and inventory intelligence in an easy-to-use icon-based user interface. This end-to-end integration reduces time to deployment and improves value creations and RIO.

Tailored solutions for retailers

We can provide tailored solutions for all Retail Markets, global reach and deployment, cloud and hosted models, professional and technical services.

See our products in action by visiting our immersive Retail Experience Centre: located in Düsseldorf, Germany, it showcases our industry leading Sensormatic® and TrueVUE Store Performance Solutions in an interactive retail environment.


Technology and Innovation

We continue to innovate and develop our portfolio to keep you at the forefront of the retail industry and improve your operations through our focus on EAS and RFID technologies. We leverage our expertise in IP Video, Access Control, Fire Protection and people counters to prepare solutions which are founded on:

Reliable, hardware and devices: dual technology capability, multi-discipline sensors, cross-system data management.

Scalable, usable software: mobile supported, Common UI, reporting and analytics, centralised device control and management, business rules and workflow configuration.

Integrated architecture: highly scalable, open and standards-based, multiple delivery models, connectivity to Johnson Controls and third-party devices.

Our Brands


Our Customers


“Johnson Controls’s solutions stood out from the competition by combining local industry knowledge and internationally recognised, quality products with a proven track record of being the best for theft reduction.”


“Johnson Controls’s solution for Aspiag Service has resulted in a reduction in inventory losses, which quickly covered the installation costs: this investment produced an increase in profits”


“Through the offering of a complete, scalable, remotely manageable store performance platform, Johnson Controls’s integrated approach distinguishes it from the competition”

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